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Contact
Incase of assistance
Here at Live Linen, we believe in satisfaction of our customers. We like to keep our customer support premium as our linens. You can always contact us from 10 AM to 6PM (Monday - Saturday)
Call Customer Service on
+91 91661 94229FAQs
How do I Make a Refund or Exchange Request?
We apologize for the inconvenience and regret seeing you replace or return the item. Please refer to our refund policy for more information on items eligible for replacement/refund.
Kindly refer to the Refund Policy to quickly guide you through the process.
Are there any Customization Charges?
We are happy to customize all your orders as per your measurements and liking! Since we believe in conscious living, and our items are made-to-order, any changes in the amount of fabric used and for the added efforts of our artisans, customizations cost an extra charge.
How do I Care for My Linens?
We have a number of Guides and Blog articles that we update every month to help you care better for your precious linens. For more information, here’s a complete guide to keep your linen’s beauty intact: Linen Wash and Care Guide
How to Cancel My Order?
Although we hope this step won’t be necessary, but if you must. Call our customer service line at +91 9166194229 to Cancel your order within 24 hours of placing the order.
Can I Make Changes After Placing the Order?
Yes, you can change the color and size of the product within 24 hours of placing the order.
Please note: After 24 hours, any changes would not be possible (Sundays not included) as the products go into production as per our Made-to-Order policy.
What is the Return Notice Period?
You can return/replace your purchased item within 7 days after the day of delivery.
Email: care@livelinen.com
